2:54 As a user of a complex tool, I want to understand what’s happening in a particular building(s), so that I can confirm, or troubleshoot an issue or make a decision. I’ll need to narrow the information available to me..
This is the short version of the video, summarizing the key UX gold of our full design session available on YouTube.
The P&P crew swarms around UX problems from all around the world, and the narrative thread between them. They are all UX problems that happen in enterprise software. With minimal context, we work on the problem as a team, apply our advanced interaction expertise and come up with a solution (a hypothesis on solving the problem 😛). It’s like looking over the shoulder of someone at work, but better!